Privacy Policy
At Flavoureats, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us—whether you’re visiting our website, placing an order, or connecting with us on social media.
Flavoureats is committed to maintaining the highest levels of transparency and trust. As a family-run brand rooted in tradition and authenticity, we extend the same care and respect to your personal information as we do to the ingredients in our products.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect two types of information: personal and non-personal.
Personal Information
This refers to information that can be used to identify you directly or indirectly. We collect this information when you:
- Make a purchase
- Register or create an account
- Sign up for our newsletters
- Contact our customer support team
- Participate in promotions, feedback, or surveys
Examples of personal data include:
- Full name
- Email address
- Phone number
- Shipping and billing address
Any information you voluntarily provide via contact forms or feedback
Non-Personal Information
When you visit our website, we may collect certain data automatically that helps us improve user experience, such as:
- Browser type and version
- Device type and operating system
- IP address
- Geographic location (general, not precise)
- Pages viewed and time spent on the site
- Referral links and interactions with website elements
We may use cookies and similar technologies to collect this information (see Section 6 below for more details).
How We Use Your Information
The information we collect is used to:
- Process orders efficiently and deliver products to your doorstep
- Send order updates, shipping details, and confirmations
- Respond to queries or support requests promptly
- Improve our website, products, and overall customer experience
- Send newsletters, offers, and promotions (only if you’ve opted in)
- Prevent fraud, unauthorized transactions, or misuse of our services
- Comply with legal obligations, including tax and accounting regulations
We do not engage in any profiling, automated decision-making, or selling of personal data to advertisers.
Sharing Your Information
Flavoureats may share your information only with trusted third parties who help us run our business. These parties are contractually obligated to protect your data and use it only for the specific purpose we engage them for.
We do not sell, rent, or trade your personal data with third parties for marketing purposes.
In rare cases, we may disclose your data:
- To comply with legal obligations or law enforcement requests
- To protect our rights, property, or safety, or that of our users
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes it was collected for, including:
- Completing transactions
- Providing customer service
- Fulfilling legal, tax, or accounting obligations
- Resolving disputes
Once no longer needed, your data is securely deleted or anonymized.
You may request the deletion of your data at any time by contacting us (see Section 11).
Your Rights and Choices
Depending on your region, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates to inaccurate data
- Request deletion of your information
- Withdraw consent to marketing communications
To exercise any of these rights, email us at contact@flavoureatsstore.com. We may need to verify your identity before processing certain requests.
You can also unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.
Cookies and Tracking Technologies
Flavoureats uses cookies and similar tools to improve your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and shopping cart
- Understand how users navigate our site
- Improve page performance and design
You can manage or disable cookies via your browser settings. However, please note that some features of the website may not function properly if cookies are disabled.
Security of Your Information
We take strong security measures to protect your data, including:
- Secure SSL encryption for data transmission
- Secure payment gateways for transactions
- Limited access to personal data among staff
- Regular audits and system updates
While no online system is 100% secure, we strive to use commercially acceptable means to protect your personal data.
Third-Party Links
Our website may contain links to third-party websites or services, such as delivery tracking, reviews, or social media platforms. Please note that we are not responsible for the privacy policies or content on those sites. We encourage you to read their privacy policies before sharing any personal information.
Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If we discover such data has been collected without parental consent, we will promptly delete it. Parents or guardians may contact us at [insert email] to request deletion.
Changes to This Policy
Flavoureats may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Your continued use of our website after updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, requests, or concerns related to this Privacy Policy or your personal information, please contact us:
- Email: contact@flavoureatsstore.com
- Phone: +91 6293 513300
