Welcome to Flavoureats. These Terms and Conditions govern your use of our website and services. By accessing our website or purchasing from us, you agree to be bound by the following terms. Please read them carefully.

If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.

Eligibility

By using our website or placing an order, you confirm that:

• You have the legal capacity to enter into a binding contract
• The information you provide is true, accurate, and current

Orders & Product Availability

All orders placed through our website are subject to acceptance and product availability. We reserve the right to:

• Refuse or cancel any order at our sole discretion
• Limit the quantities purchased per person, household, or order
• Modify or discontinue products without prior notice

In the event a product you’ve ordered is unavailable, we will notify you and process a full refund or offer a replacement, as preferred.

Shipping & Delivery

Shipping details, along with charges and delivery timelines, are available upon request via WhatsApp or through our contact us form.

Please note:

• Delivery timelines may vary based on location and logistics partner availability
• Orders are typically dispatched within 2–4 business days
• Delays caused by weather, customs, or unforeseen events are outside our control

Returns, Replacements & Refunds

Due to the perishable nature of our food products, we do not accept returns. However, if you receive:

• A damaged, expired, or incorrect item
• An incomplete order
• Please reach out within 48 hours of delivery with clear images and order details.

We’ll assess the issue and offer a replacement or refund, as appropriate.

Intellectual Property

All content on the Flavoureats website—including logos, product images, text, recipes, graphics, and design—is the intellectual property of Flavoureats or its licensors.

You may not copy, reproduce, republish, upload, or distribute any content without our prior written permission.

User Conduct

By accessing our website, you agree not to:

• Use the site for any unlawful or harmful purpose
• Post or transmit any offensive, defamatory, or misleading content
• Attempt to hack or interfere with website functionality or security
• Violating these terms may result in restricted access or legal action.

Third-Party Links

Our website may contain links to third-party websites (such as delivery tracking, payment gateways, or social platforms). These are provided for your convenience. Flavoureats is not responsible for the content or policies of these external sites.

We recommend reviewing their privacy and terms before engaging with them.

Limitation of Liability

Flavoureats shall not be held liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use our products or website
• Delay in delivery or order fulfillment
• Any errors or omissions in product descriptions or content

All products are made in clean, hygienic conditions, but customers are responsible for checking allergens or sensitivities before consumption.

Indemnification

You agree to indemnify, defend, and hold harmless Flavoureats and its affiliates from any claims, damages, liabilities, and expenses arising out of your breach of these Terms & Conditions or violation of any law or rights of a third party.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

Updates to These Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with an updated effective date. Your continued use of the website after such changes constitutes your acceptance of the revised terms.

Contact Information

If you have any questions about these Terms & Conditions or need support with your order, please contact us:

• Email: contact@flavoureatsstore.com
• Phone: +91 6293 513300